CO-MANAGED IT SERVICES            

Extra Depth and Security Expertise for Your Internal IT Team

Cenova Cyber works alongside your in-house IT staff, filling gaps in tools, coverage and cybersecurity so your team can focus on the projects that move the business forward.

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Co-managed IT is a partnership where an outside provider supports your internal IT team with extra capacity, after-hours coverage and specialized skills, while your team stays in charge of decisions and daily operations.

Your internal IT person shouldn’t have to do it all alone. Cenova Cyber’s co-managed IT services give your team backup: extra hands for busy periods, after-hours coverage, and the specialized security and compliance skills most in-house teams don’t have time to build.

Your IT Team Is Great. They’re Also Stretched Thin.

Internal IT teams are excellent at keeping the business productive, managing infrastructure and handling daily tickets. But they rarely have the tools or time to run a 24/7 Security Operations Center, prepare for a CMMC or HIPAA audit, and take a vacation. Cenova acts as a specialized extension of your team, so your people can focus on the projects that move the business forward.

What’s Included in Co-Managed IT?

• Overflow support — during busy periods, projects and staff absences.
• After-hours and weekend coverage — so your IT person isn’t on call around the clock (after-hours support is available at an additional cost).
• 24/7 security monitoring and response — from our US-based SOC.
• Specialized expertise — in security, compliance and infrastructure.
• Shared ticketing and documentation — so nothing falls through the cracks.
• Project help — for migrations, rollouts and upgrades.
• Strategic planning support — alongside your internal team or IT leader.
• Flexible engagement — scale support up or down month to month.

How Do Businesses Use Co-Managed IT?

Your situation	How Cenova helps
One IT person for the whole company	Help desk overflow, a backup when they’re out, and optional 24/7 coverage
Internal team, no security specialist	24/7 SOC, MDR and vulnerability management alongside your team
Audit or compliance deadline coming	vCISO guidance and documentation for CMMC, HIPAA, HITRUST or SOC 2
Big project, not enough hands	Project engineers for migrations, Microsoft 365 or network upgrades

Is Outsourcing IT Cheaper Than Hiring In-House?

For most small and mid-sized businesses, yes. An in-house IT hire comes with salary, benefits, training, tools and turnover risk, and one person can’t cover every skill or be available every day. With Cenova, you get a full team of engineers and security specialists for a predictable monthly cost, and you get faster support for less.

• Faster support — a whole team, not one person who might be out sick or on vacation.
• Lower cost — no recruiting, benefits, training or tool licenses to carry.
• More expertise — security, compliance, cloud and networking specialists when you need them.
• Predictable spend — some services are priced per user and some per device, so you can budget with confidence.

Why Do Businesses Choose Cenova?

• We work alongside your team, not around them.
• Compliance and security expertise your internal IT may not have.
• No turf wars — clear division of responsibilities from day one.
• Your team stays in control of decisions and priorities.
• Responsive team that’s easy to reach, with no long-term contract.

Cenova has provided phenomenal support and guidance for our team. They are very knowledgeable and efficient. The team is also very responsive and proactive in helping us reach our goals.

Dr. Tran Tu Huynh, OpticSurg Inc.

Give your IT team the backup they need.

Talk to Cenova Cyber about co-managed support.
Prefer to talk? Call (844) 236-6820 (844-CENOVA0).

Frequently Asked Questions

Q1. Will you replace my IT team?
No, we complement them. Your team keeps running daily operations; we add security, compliance and extra capacity where they need it.

Q2. Is co-managed IT right for my business?
It’s usually a good fit if you have one IT person or a small internal team, no dedicated security specialist, a compliance deadline coming up, or a big project without enough hands.

Q3. How much does co-managed IT cost?
It depends on the services and tools your team needs from us: some are priced per user and some per device. Either way, pricing is predictable, there is no long-term contract and the cost scales with your support needs. A free consultation gets you an exact quote.

Q4. Is co-managed IT cheaper than fully managed IT?
Usually, yes, because you only pay for the services and hours your team needs from us.

Q5. Who decides what gets done?
You do. We agree on responsibilities at the start and document them, so everyone knows who owns what.

Q6. Does co-managed IT include after-hours coverage?
Most of our clients only need support during business hours, 8 a.m. to 5 p.m. ET, because that’s when their teams are working. After-hours help desk coverage is available at an additional cost when you need it, so your internal IT person isn’t on call around the clock. Security monitoring from our US-based SOC runs 24/7.

Q7. Can we use our own ticketing system?
Often, yes. We can work in your system or give your team access to ours.

Q8. Is outsourcing IT cheaper than hiring an IT person?
Usually, yes, for smaller companies. Instead of carrying the full cost of a salary, benefits, training and tools for one person, you get a team of engineers and security specialists for a predictable monthly cost, with faster support and broader expertise.

Related Services

Help Desk & IT Support · Virtual CISO · Managed Detection and Response with SOC