MANAGED IT SERVICES            

Proactive IT Support That Keeps Your Business Running

Cenova Cyber manages, monitors and secures your technology for one predictable cost, so your team stays productive, your data stays protected and IT problems get fixed before they slow you down.

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Managed IT services are ongoing IT support and management from an outside provider for a predictable monthly fee. Cenova Cyber, a compliance-driven MSSP, delivers managed IT with security and compliance built into every service.

You have lots of choices, and switching IT providers doesn’t need to be painful. Cenova Cyber delivers the full range of managed IT services your business needs, from a help desk your team can count on to network, cloud and backup management. Because we’re a compliance-driven MSSP at our core, security and accountability are built into every service, not bolted on.

Not sure you need managed IT? Take the 2-minute IT readiness quiz →

What Managed IT Services Does Cenova Offer?

• Help Desk & IT Support — US-based engineers from 8 a.m. to 5 p.m. ET, with optional 24/7 coverage.
• Network Management & Monitoring — Proactive monitoring that catches problems before your team does.
• Cloud Services — Microsoft 365, AWS, Azure and Google Cloud, managed and secured. (Coming soon)
• Data Backup & Disaster Recovery — Verified, encrypted backups and a tested plan to recover. (Coming soon)
• IT Consulting / Virtual CIO — An IT roadmap and budget that match your business goals. (Coming soon)
• Co-Managed IT — Backup for your internal IT team, not a replacement for it.
• Compliant Cloud & Infrastructure — Infrastructure that supports your business and passes the audit.
• Hardware & Software Procurement — The right devices, licensed and tracked from purchase to retirement. (Coming soon)

What’s Included in Every Cenova Managed IT Plan?

• Flexible service plans — Pay for what you need; scale up or down month to month.
• Consistent support — A team that knows your environment, not a new tech every call.
• Responsive support — Clear response-time commitments on every ticket.
• Strong communication — Regular updates and reporting in plain English.
• Proactive maintenance — Patching, updates and health checks on a schedule.
• Verified backups — Backups tested regularly, not just assumed to work.
• Compliant by default — Controls that support HIPAA, CMMC, NIST and SOC 2 goals.
• Best-of-breed tools — Proven platforms, implemented and managed properly.
• Innovative automation — Routine fixes automated to cut cost and downtime.

Why Do Businesses Choose Cenova?

• One partner for IT and security — no finger-pointing between vendors.
• No long-term contracts — month-to-month plans that scale with your business.
• 99.9% uptime — and support for Microsoft, Mac and Linux systems.
• Experience across healthcare, federal, enterprise and SMB environments.

How Does Switching to Cenova Work?

1. Assess — A free consultation and risk assessment show where you stand today.
2. Onboard — We document your environment and start monitoring from day one.
3. Support — Your team gets help desk access (with optional 24/7 coverage) and proactive maintenance.
4. Improve — Quarterly reviews and annual strategic planning support keep your IT roadmap on track.

Cenova has provided phenomenal support and guidance for our team. They are very knowledgeable and efficient. The team is also very responsive and proactive in helping us reach our goals.

Dr. Tran Tu Huynh, OpticSurg Inc

Free Guides & Checklists

Practical, no-cost resources from the Cenova Cyber team to help you tighten security and plan your next move.

Not sure where to start?

Talk to Cenova Cyber about which IT services fit your business.
Prefer to talk? Call (844) 236-6820 (844-CENOVA0).

Frequently Asked Questions

Q1. What are managed IT services?
Managed IT services are ongoing IT support and management delivered by an outside provider for a predictable monthly fee. Instead of waiting for something to break, the provider monitors your systems, keeps them patched and backed up, and runs a help desk for your team. Cenova adds security and compliance controls to every plan.

Q2. What’s the difference between an MSP and an MSSP?
An MSP (managed service provider) runs your day-to-day IT: devices, networks, cloud and help desk. An MSSP (managed security service provider) focuses on security: monitoring for threats, responding to incidents and supporting compliance. Cenova is a compliance-driven MSSP that also delivers managed IT, so you get both from one partner.

Q3. What’s included in a managed IT plan?
Every Cenova plan includes help desk access, monitoring from day one, scheduled patching and maintenance, verified backups, plain-English reporting, and controls that support HIPAA, CMMC, NIST and SOC 2 goals. 24/7 coverage, co-managed IT and compliant cloud infrastructure can be added as needed.

Q4. How much do managed IT services cost?
Pricing depends on the services and tools you need: some are priced per user and some per device. Either way, Cenova quotes a predictable monthly price, so there are no surprise bills, and there is no long-term contract. Plans start at $40 per user per month. A free consultation is the fastest way to get an exact number.

Q5. How is Cenova different from a regular IT company?
Cenova is a compliance-driven MSSP, not just an IT shop. Most IT companies fix computers. We manage IT with a security and compliance lens, so every change we make also protects your data and supports your audits.

Q6. How hard is it to switch from my current IT provider?
Not hard, because we handle the transition. We collect documentation and credentials securely, coordinate with your current provider and deploy our tools with minimal disruption.

Q7. Do you require a long-term contract?
No. Cenova’s managed IT services have no long-term contracts. Plans scale up or down month to month.

Q8. Do you support Mac and Linux, or only Windows?
Yes, we support all three. Our certified team supports Microsoft, Mac and Linux systems, plus Microsoft 365, Azure and AWS.

Q9. Do you provide on-site support?
Yes, when hands-on work is needed. Most issues are resolved remotely and quickly; on-site visits are scheduled when hands-on work is needed and are quoted separately. We don’t currently offer physical installs such as cabling.

Q10. Which industries does Cenova work with?
Cenova works with healthcare, federal, enterprise and small and mid-sized businesses, with particular depth in regulated environments that need HIPAA, CMMC, HITRUST or SOC 2 compliance.